Terms and Conditions

Please read these terms and conditions carefully before using our services.

Welcome to Axo-LOTL. By accessing or using our website, enrolling in our training programs, or utilizing our QA services, you agree to be bound by these Terms and Conditions. If you disagree with any part of these terms, please do not use our services.

1. Definitions

Throughout these Terms and Conditions, the following terms shall have the meanings assigned to them below:

  • "Company" refers to Axo-LOTL, a QA Academy and Outsourcing Partner based in Accra, Ghana.
  • "Services" refers to the QA training programs, outsourcing services, and verification badge program offered by the Company.
  • "User" or "You" refers to any individual or entity accessing or using our website or services.
  • "Website" refers to the Axo-LOTL website and all its content, features, and functionality.

2. Acceptance of Terms

By accessing our website or using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you are using our services on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these terms.

3. Training Programs

3.1. Enrollment: Enrollment in our training programs is subject to availability and acceptance by the Company. The Company reserves the right to refuse enrollment to any individual at its sole discretion.

3.2. Payment: All fees for training programs must be paid in accordance with the payment schedule provided at the time of enrollment. Failure to make timely payments may result in suspension or termination from the program.

3.3. Cancellation Policy: Cancellations made more than 14 days before the start of a program are eligible for a full refund minus an administrative fee. Cancellations made within 14 days of the program start date are eligible for a 50% refund. No refunds will be issued once a program has commenced.

3.4. Attendance: Regular attendance is required for successful completion of our training programs. Excessive absences may result in dismissal from the program without refund.

4. Outsourcing Services

4.1. Service Agreements: All outsourcing services are provided subject to a separate service agreement that outlines the specific scope, deliverables, timeline, and payment terms.

4.2. Confidentiality: The Company agrees to maintain the confidentiality of all client information and materials provided for the purpose of delivering outsourcing services.

4.3. Intellectual Property: Unless otherwise specified in a service agreement, the client retains all intellectual property rights to their software and products. The Company retains the rights to testing methodologies, frameworks, and tools developed by the Company.

5. Verification Badge Program

5.1. Badge Issuance: Verification badges are issued at the sole discretion of the Company following a comprehensive testing and verification process.

5.2. Badge Usage: Clients may display the verification badge on their websites, marketing materials, and products in accordance with the badge usage guidelines provided by the Company.

5.3. Badge Revocation: The Company reserves the right to revoke a verification badge if a product undergoes significant changes that affect its quality or if the client misrepresents the scope or meaning of the verification.

6. Website Usage

6.1. Content: All content on our website, including text, graphics, logos, images, and software, is the property of the Company or its content suppliers and is protected by copyright and other intellectual property laws.

6.2. User Conduct: You agree not to use our website for any unlawful purpose or in any way that could damage, disable, overburden, or impair the website or interfere with any other party's use of the website.

6.3. Account Security: If you create an account on our website, you are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

7. Limitation of Liability

7.1. The Company shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use our services or website.

7.2. The Company's total liability for any claim arising from or related to these Terms and Conditions shall not exceed the amount paid by you for the specific service giving rise to such claim.

8. Indemnification

You agree to indemnify, defend, and hold harmless the Company, its officers, directors, employees, agents, and affiliates from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising from your use of our services or website, your violation of these Terms and Conditions, or your violation of any rights of another.

9. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of Ghana, without regard to its conflict of law principles. Any dispute arising under or relating to these Terms and Conditions shall be resolved exclusively in the courts of Ghana.

10. Changes to Terms

The Company reserves the right to modify these Terms and Conditions at any time. We will provide notice of significant changes by posting the updated terms on our website. Your continued use of our services after such modifications constitutes your acceptance of the revised terms.

11. Contact Information

If you have any questions about these Terms and Conditions, please contact us at:

Axo-LOTL
Accra, Ghana
Email: info@axo-lotl.com
Phone: +233 123 456 789

Last Updated: May 12, 2025